Customer Service
Do you need assistance or have questions for HatchetsandAxes.com? You are in the right place. Below you will find all the help you need to get your questions, concerns, or comments heard or contact our customer service department through our one step contact form or by phone at 1-800-377-4088. View our FAQ's here |
Questions and suggestions? We are available nearly 24 hours a day Contact us directly by email at support@hatchetsandaxes.com |
Order ShippingWe offer standard flat rate shipping and expedited shipping options. The shipping costs for your order are calculated at checkout based on the weight of the products and your location. For more details visit our shipping policy. |
Return ProcessAlthough they don't happen very often, on occasion there may be issues with an item damaged in transit or a product that has a defect. We do the very best we can to accommodate the few situations that may cause a return. For more details on our return policy click here. |
Live ChatYou may have immediate product inquiries and other concerns regarding our services. Just click the icon in the bottom right corner of your screen to chat with us |
Order TrackingWant to know when your package was shipped and through what carrier? We've got a whole database available 24/7 that gives you access to your order summary and tracking information in real time. |
FAQ75% of the time questions that are asked by |